Management Services - Hotels

31st Tribute Hotel Opens in Memphis

May 5th, 2021
May 4, 2021 marks the opening of The Memphian Hotel, a Tribute Portfolio property, in Overton Square.  Four years in the making, this boutique asset has been creatively customized to fit into the character of midtown Memphis.  As General Manager Eldon Pico noted in his opening night toast, "Once you stay at The Memphian, you are a Memphian!"  

The MMI leadership team worked as co-developer and management company for the positioning and programming to ensure brand essence, boutique design, and bespoke service model all made sense for ownership, the operating team and their guests.  MMI has experience in this realm of work for nearly fifty years.

HotelNews.com's coverage of the opening can be found HERE.  

 

Do You Need to Ask Your Management Company to Take A Step Forward?

May 5th, 2021
Do You Need to Ask Your Management Company to Take A Step Forward?
Structures and Dynamics of a Healthy Owner/Manager Relationship
 
Much like a game of “Mother, May I?”, today’s business relationships are based on several ageless principles including: Listening. In any game or business, listening is the most vital principle to go by.  A high-level management company will not only listen to you, but also to guests and staff. Respecting the Rules.  Advancement in the game (and in business) is only granted once the right question is asked.  Is your management team asking the right question(s)? Seizing the Opportunity.  Engaged hotel leaders have their “head in the game” and are increasing their indexes as the market returns.   Giving Tough Love.  Even the newest of players needs to hear constructive criticism when the wrong move is made….and action is expected in response.  We will be speaking throughout the month of May on our LinkedIn profile with weekly postings delving into specifics subject matters critical to a successful owner/operator relationship.

GA Island's Boutique Inn to be Managed by MMI

February 1st, 2021
Georgia Island’s Boutique Inn to be Managed by MMI Hotel Group
 
Hotel Simone begins 2021 with new management and marketing support
 
Beginning February 1st, Hotel Simone, St. Simons Island, GA’s newest hotel offering, will be supported by MMI Hotel Group, a hospitality management group with long-standing relationships in the local community.  For forty years, MMI has managed a historic resort, golf course and franchised hotel on the island.

Hospitality Veteran Retires from Active Duty

January 13th, 2021
After 40 years of service, Gaines Sturdivant retires from MMI Hospitality Group

As the hospitality industry continues to work its way through the COVID era, Gaines will remain as Chairman of the Board of MMI.  “Though these are unusual economic times, they are also exciting,” Gaines stated in speaking about how MMI is positioned well for the future.  Speaking of the new leadership to carry on his work at MMI, Gaines stated, “There will be many opportunities, and I am certain MMI will continue to be an industry leader and find success in everything it does.”

MMI Hits 20 Mark by End of 2020

December 14th, 2020
MMI will end 2020 with 20 management contracts in hand.  Nearly two years ago we rolled out a business plan to expand our portfolio of hotels and restaurants.  20 hotels by the end of 2020.
 
The ink has just dried with the owner of Hotel Simone, an adults-only inn on St. Simons Island, GA.  This 25-room boutique hotel opened just under a year ago and is walking distance to The King and Prince, an existing MMI-managed hotel.
 
Congratulations are in order to Dave Hamilton, MMI’s Corporate Dir of Business Development to saw the engagement through to signing.  

MMI Grows Despite Industry Downturn

December 1st, 2020
As a Mississippi-based, hospitality management company, MMI Hotel Group has seen its share of economic cycles during its 64 years of service. Much like our regional economy, a company’s business strategy of “slow and steady” is beneficial in weathering the storm. Fortunately, MMI has found a competitive tolerance for quick swings in demand while maintaining a strong service culture.

After a quick response to COVID’s devastating impact on travel, MMI began being recognized by industry players as a safe harbor for their hospitality investments. As a result, MMI Hotel Group has continued to grow with the addition of seven hotels to its third-party management portfolio in the last six months.

'Topping Off' of La Quinta Round Rock Hotel Marks Major Construction Milestone

July 9th, 2020
Round Rock, Texas – Monday, 06 July 2020– La Quinta Round Rock celebrates a construction milestone with the completion of its structural framework and final beam placement. Located near Dell Diamond Stadium, the home stadium of the Round Rock Express, and Kalahari, Round Rock, one of America's largest parks, the new La Quinta by Wyndham, will offer guests contemporary rooms, modern amenities, and their signature Here for You service.

Small Luxury Hotel To Be Supported by MMI

July 10th, 2020
MMI Hotel Group has been retained to manage revenue management services at The Wyvern Hotel, a Conde Nast Johansens property.  This downtown Punta Gorda, Florida luxury lifestyle hotel overlooks the Peace River, an element of Gasparilla Sound. 

“We are delighted to bring our management expertise to this well-appointed full-service property,” said Dominic Buompastore, Vice President of Operations for MMI.  “With incredible views of Charlotte Harbor from its rooftop bar and St. Regis-specified room design, the hotel appeals to both business and leisure travelers.  The Wyvern offers 63 rooms with views of the bustling avenues of Punta Gorda or the majestic yachts moored in Charlotte Harbor.”   The amenities also include 88 Keys Florida Restaurant, a lobby-level piano bar featuring contemporary American Cuisine and authentic art.

The Memphian is Beaming with Pride

June 15th, 2020
Boutique Hotel in Midtown Celebrates Construction Milestone
 
Memphis, Tennessee – June 11, 2020 – The Memphian is beaming with pride as they celebrate a construction milestone with the completion of its structural framework and final beam placement. Located in Overton Square and part of Tribute Portfolio, Marriott International’s collection of characterful independent hotels, The Memphian prides itself on a relaxed, lived-in atmosphere that welcomes you to the neighborhood and ensures the heart of Memphis remains with you long after check out. 

A Heartfelt Hello

May 4th, 2020
As the service industry digs out of the COVID-19 pandemic, the sincerity of hospitality professionals will lead the way in creatively adjusting industry practices and societal norms.  Southerners will always express a certain sense of comfort and sincerity that begs for direct interaction with family and strangers alike.  At MMI Hotel Group, we respect our heritage and the concerns of our team members and guests.  As a result, we have taken proactive steps to introduce an alternative greeting that we believe demonstrates our acknowledgement of others from a distance.  

A video was shared with all MMI team members about our "Heartfelt Hello".  To view this same video, you can see a LinkedIn post about it HERE.
 

MMI Hotel Group Expands to Bring Revenue Management Services In-House

December 3rd, 2019
These times call for highly technical, dedicated revenue management.  After an exhaustive nine-month search, MMI recognizes not only Ms. Morgan’s capabilities but appreciates her interest in growing the understanding of on-property teams.  “Stacey’s skillset covers our portfolio, and her priorities fit perfectly with our culture,” said Micajah Sturdivant, MMI Hotel Group President. “The impact to multiple stakeholder groups will be immediate.”

MMI Expands Management of Marriott & Hilton Hotels

December 2nd, 2019
December 1 marks the addition of three select-service Marriott hotels to its portfolio of third-party management contracts. Organized to support the needs of institutional and individual investors, MMI has managed a variety of Marriott products over the years since opening a Courtyard by Marriott in Jacksonville, FL in 1996.  

 

Culture and Customer Service

August 10th, 2019
Over sixty-two years ago, MMI's co-founders recognized that creating a certain environment based on defined values AND living them out honestly and openly would attract others who believed in their vision.  Today's thousands of MMI-ers can take pride in the hospitality they share because of the confidence MMI provides in allowing them to thrive.

Culture counts!  We might be a bit biased in stating we understand this, but WHEN YOU'VE GOT IT, YOU'VE GOT IT GOOD!  Our leaders are committed to carrying forward the culture MMI's co-founders allowed to be fostered over 60 years ago.

Certain values are timelines!

[Click above to read the full post.]

Airbnb, Labor Concerns, Tax Reform Lead Exec Forum

March 5th, 2018
Hotel industry leaders who attended the recent Presidents’ Dinner in conjunction with the Memphis Lodging Industry Update were eager to speak about a number of topics affecting their businesses, but five portions of the two-hour conversation commanded most of the attention.

Cotton House, a Tribute Portfolio property Blooms

July 24th, 2019
Cotton House Hotel, Cleveland, A Tribute Portfolio Hotel, is thrilled to open its doors on July 23, 2019. A proud member of the Marriott Tribute Portfolio Hotel and a part of the Southern Living Hotel Collection, Cotton House is situated in downtown Cleveland, MS on Cotton Row. Cotton House features 95-rooms and 6 suites along with more than 3,200 square feet of private event space. Additionally, Cotton House boasts two premier dining destinations both helmed by Cleveland, Mississippi’s own James Beard Award semifinalist, Chef Cole Ellis. On-site dining options include Delta Meat Market, serving up southern fare with locally sourced ingredients, and Bar Fontaine, a rooftop lookout serving European-inspired small plates and cocktails. Located in the heart of the Mississippi Delta, Cotton House is steps away from iconic destinations such as The GRAMMY Museum Mississippi® , Dockery Farms, Belmont Plantation, Delta State University, and more. Cotton House evokes the celebratory spirit and the tight-knit community of the area’s hardworking, hard-playing people and blends elements of the old and new South to create a one-of-a-kind destination.

MMI Names VP of Operations

July 18th, 2019
MMI Hotel Group’s sixty-three years of hospitality has known only three individuals to serve in the role of Vice President of Operations.  That is, until the recent hire of the fourth talented bearer of the title, Dominic Buompastore. 

After building a respected reputation in Hyatt’s operational organization, Dominic was successful in repositioning a large Alabama, full-service hotel and joined the above-property team at Hotel Equities where he most recently served as Vice President of Operations, Full Service and Resort Division.  Beyond his industry knowledge, Dominic’s sense of hospitality and appreciation for people appealed to the executive team at MMI.  Micajah Sturdivant, President of MMI Hotel Group shared, “The relationship between VP of Ops and President at MMI Hotel Group must be rooted in trust, caring, and honesty.  It starts with character and communication – two traits which I believe Dominic routinely demonstrates.”

Dominic shared, “I am excited to be joining MMI to be part of an organization that will allow me to utilize my experience in the industry to drive results.  I want to make a positive impact and represent MMI and myself by making a difference in the lives of those that I serve.”
 

Dave Hamilton Returns to MMI Hotel Group

June 3rd, 2019
MMI Hotel Group is pleased to welcome Dave Hamilton to its corporate team as Director of Business Development.  Focusing on partnerships with hotel owners who value the returns that engaged management can create, MMI appreciates the legacy and engagement Dave created during his career at Signature Worldwide, the leader in hospitality sales and service training. 
 
Dave Hamilton is actually returning to the MMI Hotel Group family after a 30-year hiatus where he served as Senior Vice President and company principal for Signature Worldwide.  Dave states, “For years I have admired MMI’s focus on guest service and how passionate they are about their team members.” Over the years Dave has gained a wealth of hospitality knowledge working directly with hundreds of hotel groups and thousands of sales and service leaders.  Additionally, his “partnership mentality” has given him the opportunity to work directly with the worlds most respected hotel brands to maintain their positions as guest service providers and revenue leaders.

Where Promoting From Within Is a Priority

May 31st, 2019
A recent Harvard Business School article spoke about the propensity of today's workforce to move between employers in part is because of the lack of career development within their existing organization.  The only way up is by going out.

MMI Hotel Group is proud to share that because of the continued development of its team members, property leaders are on-call.  Our Manager-In-Training program has recently provided several qualified candidates for General Manager positions.  To read about a few specific promotions, the stability that MMI provides to its team members and the return that generates for properties, click below.

MMI Leads Hilton Rankings

December 5th, 2018
In an industry with new supply continuously arriving and guest expectations ever increasing, the stability of MMI Hotel Group’s principals rooted in early advancement of the hospitality industry continues to produce healthy results.

MMI Takes Top Rankings

November 13th, 2018
#1, #2, #3. We like those numbers...especially when it stands for our Home2 Suites in St. Simons Island, GA being Ranked #1 in the brand for the first three quarters of 2018 on its Balance Scorecard and our Hotel Indigo in Hattiesburg, MS just being recognized as #1 in the brand for overall experience and cleanliness!! Front Desk is ranked #2. Overall Food & Beverage is #3! WAY TO GO!

 

Round Rock, Saraland, Flowood too

November 2nd, 2018
Recognizing the balance of principles and practices, three different development and ownership groups have recently selected MMI Hotel Group to manage their investments.  These three franchised properties represent to upscale, core brand and extended stay offerings located in Texas, Alabama and Mississippi. 

Converting to Formula Blue

March 16th, 2018
The Holiday Inn Express – Winona, Mississippi will soon begin updating the decor throughout the hotel to be in line with the brand’s new look and feel.  Titled “Formula Blue”, the fresh interior design package will align the hotel with any new Holiday Inn Express that is opening this year.

Home2 Story Flies Around the World

March 19th, 2018
Home2 Suites St Simons Island, GA continues to receive global recognition for its unique setting attached to a newly constructed FBO at McKinnon St. Simons Island Airport (KSSI).  The 88-suite hotel is just over a year old, but already claiming great praise for its finishes and features.

MMI Asked to Manage IHG Hotel

January 13th, 2018
MMI Hospitality Group is pleased to share that its hotel management division, MMI Hotel Group, has been asked to oversee all responsibilities of the recently acquired Holiday Inn Express & Suites -Winona, Mississippi. 

MMI Hires Dave Jenner As CFO

December 1st, 2017
We are excited to announce that Dave Jenner has accepted the role of Chief Financial Officer of MMI Hospitality Group.  For the first time in a long time, we have chosen a candidate outside of the MMI family who we believe respects our corporate culture while bringing industry insight and fresh perspective to our executive team in the Home Office.  Dave’s first day with MMI will be Monday, December 4, 2017.