A Heartfelt HelloAs the service industry digs out of the COVID-19 pandemic, the sincerity of hospitality professionals will lead the way in creatively adjusting industry practices and societal norms. Southerners will always express a certain sense of comfort and sincerity that begs for direct interaction with family and strangers alike. At MMI Hotel Group, we respect our heritage and the concerns of our team members and guests. As a result, we have taken proactive steps to introduce an alternative greeting that we believe demonstrates our acknowledgement of others from a distance.
A video was shared with all MMI team members about our "Heartfelt Hello". To view this same video, you can see a LinkedIn post about it HERE.
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