MMI Names Rich Byrd Vice President of Hotel Operations
Published May 1st, 2018
Rich Byrd serves as MMI Hotel Group’s Vice President of Operations, a role critical not only in how hotels and restaurants are run, but also in how the MMI culture is continuously cultivated in the hearts and minds of its team members. Rich knows a thing or two about the secret sauce of hospitality. His former experiences in the industry included being named Marriott’s full-service General Manager of the year and leading a hotel which generated the highest guest satisfaction survey in the entire country three different years.
MMI has evolved as a hotel management company, but through continuous improvement, positioned itself for exciting growth. Multiple unique projects showcasing the talent of MMI’s team members are delivering soon. Business intelligence tools have been tweaked. A priority on people remains. Today, MMI is excited about its future.
The roots of a seed planted over sixty years ago are deep and its canopy continues to reach to new, exciting heights.